NICED     LIBRARY    NEWSLETTER 

                    (QUARTERLY HOUSE BULLETIN   OF   NICED   LIBRARY)

                                                (For Private Circulation Only) 

 

                                                                                                               

                                  

 

                          

 

      NICED Library, Kolkata

 

 

 

 

 

 

 

 

 

 

 

     

 

                                

 

            NICED Library, Kolkata

                   

1.    DATABANK CREATED  BY  NICED  LIBRARY:

         We  live in a society that is rapidly changing due to amazing advances in communications and technology. These changes are accompanied by an extreme proliferation of information in both print and electronic formats-what some are calling an “information explosion”.

 

          Overabundance of information has been referred to as “data smog” is that it contributes  to a sense of overwhelming anxiety deriving from having to make decisions without having ALL the information available. Today’s Librarian must be able to recognize when information is needed and have the ability to locate, evaluate and use effectively the needed information.

 

           To cope effectively with data smog, researchers/scientists must become discerning users of information. Hence  NICED  Library  has  created  databank  to  organize  information  on  particular  topics  like HIV, HIV1, HIV2, Cholerae etc.

 

   

 

    NICED Library, Kolkata 

    Database Directories and Lists:

The large number of databases (collected from Internet) naturally leads to the impulse to create database directories and lists. Many of the comprehensive web sites listed in this guide also provide such lists and are worth consulting.

NCBI's Entrez Global Query is a cross-database search option that searches many Entrez databases at one time. The results list the number of records in each database that match your query, and provides links to those records, but unfortunately doesn't let you combine the results into a single set for review or further manipulation. The Global Query search page also acts as a short Entrez database directory since each database is briefly described (select the question mark icon next to each database).

Nucleic Acids Research: Annual Database Issue (January)

For the past twelve years the journal Nucleic Acids Research, published by Oxford University Press, has devoted the first issue of each year to listing and describing the most noteworthy molecular biology and bioinformatics databases. This issue always includes many informative articles describing selected databases in depth as well as an extensive annotated list of hundreds of databases called the Molecular Biology Database Collection. See also the companion Web Server Issue of this journal, which comes out in July.

 

Introduction to Molecular Biology Databases

Although not technically a directory, this article, written in 1999, is still a very helpful introduction to the major databases, including many of the organism-specific ones that are outside the scope of this guide. A good starting place for the non-specialist.

 

Sequence Retrieval System (SRS) database descriptions

This database of database descriptions can be accessed a number of ways. From the Public SRS Servers List you can view an alphabetical list of databases (scroll down past the list of servers at the top to see the list of databases or "libraries" in the middle of the page). Click on the link for the server that is hosting the database you are interested in to view the record for the version of that database as mounted on that server. Or, you can link to the database descriptions from the search interface of a particular server (for example, see the European Bioinformatics Institute server). This method is particularly helpful because here the databases are sorted by database type (e.g., sequence libraries,

         

      

         

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  protein 3D structures, mutations, SNP, metabolic pathways, etc.). Click on the plus sign next to the type to expand the list, then click on the database name to access the description of that database as mounted on that server. You can also go one step further and actually initiate your search in those databases from this page as well.

 

 Nucleotide Sequences 

GenBank, and Entrez Nucleotides Database

GenBank is the nucleotide sequence database built and distributed by the National Center for Biotechnology Information (NCBI) at the National Institutes of Health. Genbank data are obtained through direct submission of sequence data from individual laboratories, from large-scale sequencing projects, and from the US Patent and Trademark Office. GenBank, together with the DNA Databank of Japan (DDBJ) and the European Molecular Biology Laboratory (EMBL) comprise the International Nucleotide Sequence Database Collaboration. These three organizations exchange data on a daily basis. The Entrez Nucleotides database is a collection of sequences from several sources, including GenBank, RefSeq, and PDB. The number of bases grows at an exponential rate. As of April 2004, there were over 38 billion bases in the Nucleotides database.

There are two ways to search: a text-based query can be submitted through the Entrez Nucleotides Database or a sequence query can be submitted through the BLAST family of programs. Searches of the Entrez Nucleotides database query the text and numeric fields in the record, such as the accession number, definition, keyword, gene name, and organism fields to name just a few. So, for example, entering the terms Bacillus anthracis results in records that contain and describe nucleotide or protein sequences related to the anthrax bacteria. Nucleotide sequence records in the Nucleotides database are linked to the PubMed citation for the article in which the sequences were published. Protein sequence records are linked to the nucleotide sequence from which the protein was translated. To become an effective searcher of this database takes study (see the NCBI Education Page).

The most common method of accessing and analyzing the sequence data in GenBank is through a BLAST search of the Nucleotides database. If you have obtained a record

 

 

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through a Nucleotides Database search you can read the nucleotide sequence in the record. However, most researchers wish to submit a nucleotide sequence of interest to them to obtain records that match that sequence with a high probability of certainty. This is done using the BLAST (Basic Local Alignment Search Tool) programs. You select the BLAST program you wish to use depending upon the type of comparison you are doing (nucleotide to nucleotide, or nucleotide to protein sequence, etc.) and then you select the database to run the query in (any of several nucleotide or protein databases). Many NCBI databases accept BLAST searches, as do many of the other databases covered elsewhere in this guide. You can learn more about BLAST searching from the NCBI BLAST information page.

Entrez Global Query - a cross-database simultaneous search of many Entrez databases, including GenBank.

EMBL Nucleotide Sequence Database

 

"The EMBL Nucleotide Sequence Database constitutes Europe's primary nucleotide sequence resource. Main sources for DNA and RNA sequences are direct submissions from individual researchers, genome sequencing projects and patent applications. The database is produced in an international collaboration with GenBank (USA) and the DNA Database of Japan (DDBJ). Each of the three groups collects a portion of the total sequence data reported worldwide, and all new and updated database entries are exchanged between the groups on a daily basis." EMBL is maintained and distributed by the European Bioinformatics Institute (EBI). The EBI also maintains and distributes the SWISS-PROT Protein Sequence database, in collaboration with Amos Bairoch of the University of Geneva.

From the home page you can submit simple text searches to the EMBL Nucleotide Sequence Database, or to the Protein Databank (what you search when you select protein structures from the menu) or to a protein sequence database called Swall. For more complex searches, they recommend accessing the databases through the Sequence Retrieval System (SRS) server. SRS is a database querying / navigation system, similar in function to the Entrez system. It allows you to simultaneously search across several databases and to display the results in many ways. SRS can be used to access a large number of databases, including EMBL, SWISS-PROT and the Protein Databank,

        

       NICED Library, Kolkata  

 

depending upon the configuration of the particular SRS server you are using. The structure and content of an EMBL Nucleotide record is very similar to that of an NCBI Entrez Nucleotide database record.                               

   Genome Databases  :

Entrez Genome

 

"The whole genomes of over 1000 viruses and 100 microbes can be found in Entrez Genomes. The genomes represent both completely sequenced organisms and those for which sequencing is in progress. All three main domains of life - bacteria, archaea, and eukaryota - are represented, as well as many viruses and organelles." Text searches can be done from the main page. Data can also be accessed alphabetically by species (see links on left of main page), or hierarchically by drilling down through a taxonomic list to a graphical overview for the genome of that organism, then to specific chromosomes, then on to specific genes. At each level are maps, pre-computed summaries, analysis appropriate to that level, and links to related records from a variety of other Entrez databases. BLAST searches of some genomes are also possible. See also the Entrez Global Query - a cross-database search option that searches many Entrez databases at one time.

In addition, very useful pages for some of the most commonly studied species (e.g., human, mouse, fruit fly, malarial parasite) can be found on the Genomic Biology page. These pages are so detailed that each could be classified as a comprehensive web site in itself. Each one brings together links to the genomic data, useful tools, related data sources and news about the genome of that species. The Human Genome Guide is particularly rich.

Human Genome Browser from UCSC

 

"The sequence of the human genome is too big to see at all at once; few people want to look at raw DNA sequence anyway. The alternative is the Human Genome Browser for a quick display of any requested portion of the genome at any scale, along with more than two dozen tracks of information (genes, ESTs, CpG islands, assembly gaps, chromosomal band, ...) associated with the complete human genome sequence... Clicking  

 

 

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on a displayed feature opens a second window providing protein sequence, coordinates and accession numbers, as appropriate. Clicking in the corner of the display calls up raw DNA sequence corresponding to the display window boundaries. This look-up feature is far more convenient than manual retrieval of a precise coordinate range from GenBank entries."

 

The Genome Database (GDB)

 

The Genome Database is the official central repository for genomic mapping data resulting from the Human Genome Initiative. The database contains three types of data: (1) regions of the human genome, including genes, clones, and ESTs,

(2) maps of the human genome, including cytogenetic maps, linkage maps, radiation hybrid maps, content contig maps, and integrated maps (these maps can be displayed graphically via the Web), and

(3) variations within the human genome including mutations and polymorphisms, plus allele frequency data.

There are options to browse genes by chromosome, genes by symbol name, and genetic diseases by chromosome. There are multiple ways to search, including text-based searches for people, citations, segment names or accession numbers, and sequence searching via BLAST.

 

 

KEGG: Kyoto Encyclopedia of Genes and Genomes

 

This database often appears in Google searches, so let's put it in context. Despite the name, this is actually a biochemical pathway database and gene catalog, not an encyclopedia in the book sense. "The primary objective of KEGG is to computerize the current knowledge of molecular interactions; namely, metabolic pathways, regulatory pathways, and molecular assemblies. At the same time, KEGG maintains gene catalogs for all the organisms that have been sequenced and links each gene product to a component on the pathway. Because we need an additional catalog of building blocks, KEGG also organizes a database of all chemical compounds in living cells and links each compound to a pathway component. And finally, KEGG aims at developing new bioinformatics technologies toward functional reconstruction."

            

      NICED Library, Kolkata

   

 :: Protein Sequences :

  SWISS-PROT

SWISS-PROT is an annotated protein sequence database established in 1986 and maintained collaboratively by the Department of Medical Biochemistry of the University of Geneva and the EMBL Data Library. "The data in Swiss-Prot are derived from translations of DNA sequences from the EMBL Nucleotide Sequence Database, adapted from the Protein Identification Resource (PIR) collection, extracted from the literature and directly submitted by researchers. It contains high-quality annotations, is non-redundant, and cross-referenced to several other databases, notably the EMBL nucleotide sequence database, PROSITE pattern database and PDB. SWISS-PROT is a curated protein sequence database which strives to provide a high level of annotation (such as the description of the function of a protein, its domain structure, post-translational modifications, variants, etc.), a minimal level of redundancy and a high level of integration with other databases."

 

Entrez Protein Database

 

"The Protein database contains sequence data from the translated coding regions from DNA sequences in GenBank, EMBL and DDBJ as well as protein sequences submitted to PIR, SWISS-PROT, PRF, and the Protein Data Bank (PDB) (sequences from solved structures)." However, as previously mentioned, the native SWISS-PROT records usually contain more detailed annotations than will be obtained from Entrez Protein Database records derived from SWISS-PROT records. In typical Entrez fashion, results from a search of the Protein database will link to PubMed, to the taxonomy database, to related sequences, and in some cases to pre-computed BLAST search results (look for BLink links) when available. See also the Entrez Entrez Global Query - a cross-database search option that searches many Entrez databases simultaneously.

Protein Information Resource - International Protein Sequence Database (PIR-PSD)

 

In 1988 the Protein Information Resource (PIR), which is affiliated with Georgetown University Medical Center, established a cooperative effort with the Munich Information Center for Protein Sequences (MIPS) and the Japan International Protein Information Database (JIPID) to collect, publish and distribute the PIR-International Protein

 

 

NICED Library, Kolkata

   

Sequence Database (PIR-PSD). They describe the database as "a comprehensive, non-redundant, expertly annotated, fully classified and extensively cross-referenced protein

sequence database in the public domain". Text searches can be done in the title, species, author, citation, keyword, superfamily, feature and gene name fields. Gapped-BLAST sequence similarity searches are also an option. Note that both SWISS-PROT and the Entrez Protein database contain data adapted from the PIR.

      Protein Structure  :

Protein Data Bank (PDB)

 

The PDB was established at Brookhaven National Laboratories in 1971, making it the first public bioinformatics database. The PDB is now operated by the Research Collaboratory for Structural Bioinformatics (RCSB) which is a collaborative effort of the San Diego Supercomputing Center, Rutgers University, and the National Institute of Standards and Technology (NIST). The PDB provides a variety of tools and resources for studying the structures of biological macromolecules and their relationships to sequence, function, and disease. It includes a repository of experimentally determined three-dimensional structures of biological macromolecules (proteins, enzymes, nucleic acids, protein-nucleic acid complexes, and viruses) derived from x-ray crystallography and NMR experiments. Approximately 50-100 new structures are deposited each week. A variety of information associated with each structure is available, including "sequence details, atomic coordinates, crystallization conditions, 3-D structure neighbors computed using various methods, derived geometric data, structure factors, 3-D images, and a variety of links to other resources."

·         A narrated tutorial illustrates how to search, navigate, browse, generate reports and visualize structures. [This requires the Macromedia Flash player download.]

MMDB: Molecular Modeling DataBase

 

The MMDB is NCBI's structure database. It is a subset of three-dimensional structures obtained from the Protein Databank (PDB), excluding theoretical models. MMDB adds value through the addition of explicit chemical graph information and through the cross-linking of structural data to bibliographic information, to the sequence databases, and to the NCBI taxonomy. The explicit bond information makes for more consistent interpretation of the coordinate data by visualization software.

 

 

NICED Library, Kolkata

   

  2. RADIO FREQUENCY  IDENTIFICATION  (RFID) :

According to an initiative of ICMR HQ,  RFID  installation   is  to  be  initiated  in  the 11th  five  year  plan. With fund available from ICMR HQ, NICED Library will be able to purchase this machine which  will help  further  in  modernization of NICED Library.

 

BENEFITS  OF  RFID:

 

 RFID  is  used  to  increase  efficiency  &  reducing  cost  in  Library.  Through  RFID automation  &  self-service  can  be  achieved  in  Libraries.  Added  advantage  is  that  through  RFID   security  can  be  provided  to  different  media  in  Libraries. The  system  is  reliable  can  be  easily  operated  &  flexible. There  is  no need  for  an additional  server   which   means   that   products   can   be   connected   easily   to   a   library’s  network.

 

The   core   of   the   system   is   the   RFID   tag ,   which  can   be  fixed  inside  a   book’s front  cover  or  directly  onto  CDs  &  videos. This  technology  uses  radio  communication :  a reader  which  is  integrated  into  a  RFID  check  out  unit,  activates  data   transmission  from  the chip  to   the  library’s  database.  These  tags  can  store  far  more  information  about  an  item.  In addition,  RFID  chips  are read/write  so  that  data  can  be  updated  where ever  necessary.

 

RFID  also  allows  the  use  of  a  single  label  for  both  circulation  and  security.  When newly  acquired  media  are  entered  into  the  collection,  only  one  intelligent   tag  needs  to  be  attached. This  cuts  manual  effort  per  operation  in  half. RFID  tags  can  be  used  for status  control  as  well  as  for  security  checks. There  is  no  need  for  an  additional  security  stripe.

 

If  an  unauthorized  user  tried  to  check out  an  item  and  take  it   out  of  the Library  through   the  sensor   gates,  an  alarm  would  be  set  off.  The  sensor  gates  function  as  antennas  and  have  a  reading  distance  of  three  feet  between  them.

Users  can  also  issue  books  to  themselves  using  this  technology,  making circulation  faster  and  easier.  Automatic  book  return  offers  similar  benefits  and  can  optimize  the check-in  process  dramatically. Such  a  device  can  be  passed  along  the  shelves  to  enable  the  inventory  to  be  checked  automatically,  rather  than  handling  each  item  individually.  

     

       

 

  NICED Library, Kolkata

    3. MODERNISATION  OF  NICED  LIBRARY  TURNING  TO  E-LIBRARY

 

Indian Council of Medical Research (ICMR) HQ, has initiated the trend towards making all the ICMR sister Institute’s Libraries into electronic library. NICED, being one of the sister Institutes has received from ICMR funds, several online databases like PML, Science Direct, OVID . ICMR HQ has provided necessary funds for Library automation software LIBSYS. However funds for retro conversion is not forthcoming. We need necessary funds for bar code scanner also. NICED Library has progressed over the years according to the plans of ICMR and is geared to turn into an e- library.

 

4. FULL TEXT  NICED PUBLICATIONS: 1964-2004:

NICED  Library  has  compiled  NICED  full  text  publications  of  the  scientists  of  the  Institute  from  1964  till  2004 . The  work  has  been  a  very  huge  one  as  this  required  collection  of  full  text  publication  of  the  scientists  of  the  Institute  as  old as  1964  till  recent  date as instructed by our Director ( now Addl. Dir.  Gen ) Dr. S. K. Bhattacharya. Without his constant help and guidance it was too difficult to complete the laborious job . We have the hard copy as well as the soft copy of the  full text database.

                            

     NICED Library, Kolkata

     5. REFERENCE SERVICE  

    Staff  members of the Center respond to letter, e-mail, and telephone requests for    

    information. The staff provides full reference desk services to the members of the   

    NICED   and medical community, CALCUTTA /JADAVPUR / RABINDRA 

    BHARATI/  KALYANI/ VIDYASAGAR University, the Medical Libraries, the Kolkata   

    Medical  Society, and the general public. We assist in locating library materials and with 

    specific information in  the history of medicine, bibliographic instruction, identification of

    publications and citations, verification of information, obtaining information on holdings

    at this and other institutions, and tours of the collection.

 

Virtual Reference Desk (VRD) Network [a collaborative Internet-based question and answer service providing support to digital reference (or AskA) services by accepting out-of-scope and overflow questions], but can be applied to all digital reference services and consortia.

 

The facets are divided into two main categories: user transaction and service development/management. The user transaction category includes those components that occur during the question-answering process (i.e., accessibility, prompt turnaround, clear response policy, interactive, and instructive); these features are generally visible to the user. The service development/management category involves decisions made in creating and maintaining the service that affect overall quality and user satisfaction (i.e., authoritative, trained experts, private, reviewed, provides access to related information, and publicized).

 

Levels of Quality

 

Digital reference services differ from each other in many aspects including policy and procedure, subject matter expertise, and available resources. For this reason, it is important that quality criteria accommodate the wide range of possibilities of various services and their readiness to meet certain expectations. Each "facet" is presented at two different levels:

 

Essential - Required for network membership

Recommendations – current state and goals of membership

 

All services must fulfill the essential level of requirements for each facet of quality. The recommendations level represents a wide range of possibilities and reflects the current state and goals to which all AskA services in the network will strive to achieve over time.

 

      

 

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The following section presents each facet of quality, its definition, and its levels of participation.

 

User Transaction

 

Accessible: Digital reference services should be easily reachable and navigable by any Internet user regardless of equipment sophistication, physical disability or language barrier.

 

Essential: Ensure that the service is reachable and navigable by either e-mail or Web-based query forms.

 

Recommendations:

Allow users to contact the service via a Web-based query form.

Make reference service information easy to locate on the service's Web site.

Include access to the service for non-English speakers by identifying people within the organization who are able to translate non-English user questions.

Ensure that the service is easily reachable and navigable.

Plugins can be used but should not be required.

 

Reference service is a very important Library service. In Medical Library, Reference

service has umpteen importance. In Medical Library users come up with lot of queries. The  queries range from macro subjects to micro subjects. All sorts of users visit NICED Library.  For example, scientists, research fellows, summer trainees. Their queries vary considerably.  Generally Summer trainees demand general  i.e macro queries. Their queries can be answered from text books, reference books, Internet, encyclopaedias. Scientists & research fellows demand more specific & micro information. These can be answered by consulting journals, various on-line databases, which includes bibliographic & full text data bases, abstracting & indexing journals etc. This requires time, prolonged & indepth  search.

 

 

NICED Library, Kolkata

SDI SERVICE:

SDI service is provided to our scientists, research fellows and  also outside users of  NICED Library  . One of the example of such SDI Service on Hepatitis is given below:-

 

Hepatitis News

 

The top hepatitis stories compiled from over 5,500 online sources. every 15 minutes

 

Health leaders look for source of hepatitis
Asheville Citizen-Times Aug 30 2006 4:49AM GMT           

Hepatitis Outbreak
FOX Carolina Aug 30 2006 4:13AM GMT

Hepatitis vaccine fears
IVillage UK Aug 29 2006 11:56PM GMT

Hepatitis clinics set to end today
News Sentinel Aug 29 2006 9:57PM GMT

Final Hepatitis A Clinics Scheduled
WANE-TV Aug 29 2006 9:19PM GMT

Final Hepatitis A clinic scheduled
Journal-Gazette Aug 29 2006 8:59PM GMT

Hepatitis clinics set to end today
Journal-Gazette Aug 29 2006 8:58PM GMT

ViroPharma up on data for hepatitis C drug
PhillyBurbs.com Aug 29 2006 8:49PM GMT

      

    

NICED Library, Kolkata

 

ViroPharma up on data for hepatitis C drug
AP via Miami Herald Aug 29 2006 6:42PM GMT

Hepatitis A Alert In Asheville
13 WLOS Aug 29 2006 6:29PM GMT

Hepatitis Updates and Commentary

New Test Identifies HIV/HCV Co-Infection
One-third of all HIV positive patients are also infected with the hepatitis C virus. A new diagnostic test allows physicians to quickly identify both viruses with a single blood sample.    

Esophogeal Varices
While not well known, the condition known as a bleeding esophogeal varice poses a very real threat to those suffering from a compromised liver. Learn what makes this condition so dangerous and learn how best to stop the bleeding and...

Milestone for Promising Hepatitis C Compound
The preliminary results from the Phase 1b study of a compound taken in conjunction with pegylated interferon are expected later this month. This proof of concept milestone indicates progress toward a feasible and functional Hepatitis C treatment. The next step...

Understanding Hepatitis C Interferon Therapy
Whether you are a candidate for interferon therapy or simply want to learn more about the most common medical treatment for viral hepatitis, this article can be your introduction to how it works, and more importantly, how effective it is....

Hepatitis C and the Immune System
Australian researchers have uncovered a link between hepatitis C infection and an individual's immune system. By examining this virus on a genetic level, new understanding about hepatitis C's ability to mutate and persevere in certain people brings us closer to...

     

      

NICED Library, Kolkata

   

New Component Improves HCV Combination Therapy Results
By replacing ribavarin with anti-cholesterol medications, researchers of a recent study improved the effectiveness of combination therapy in preventing the replication of the hepatitis C virus. This is welcome news, particularly to the 45% of chronic hepatitis C patients who...

Clinical Trials for Natural Hepatitis C Remedy Looking Good
What can interferon non-responders do about Hepatitis C? What about people who cannot or will not tolerate the devastating side effects of interferon therapy? Find out about the positive preliminary results from a medical study of a natural Japanese prescription...

Coffee's Liver Benefits
New research points to coffee's ability to minimize the progression of liver disease, including cutting the risk of alcohol-related cirrhosis. This study concludes coffee has no such effect on cirrhosis caused by other means, such as Hepatitis C (although other...

          

    User satisfaction

User satisfaction was assessed by three indicators: satisfaction with the answer, perceived staff quality, and willingness to use the service again. These indicators were measured by patrons' responses to three questionnaire items. First, satisfaction with the answer was measured by asking the question, 'Were you satisfied with the answer you received to your reference question?' Respondents answered the question by choosing one from 'Yes', 'Not sure' and 'No'. The result shows that, among the 417 respondents who answered this question, 65.2% reported that they were satisfied with the answer received, and 21.1% of the respondents were not sure whether they were satisfied or not. Finally, 12.6% of the respondents reported that they were not satisfied at all.

Perceived staff quality, the second indicator of user satisfaction, can be measured by the user response to the question, 'The quality of the library staff service in answering this request was _________'. The answer choices are 'Excellent', 'Good', 'Average' and 'Poor'.

 

     

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Finally, Willingness to use the service again, is the third indicator of user satisfaction, was measured using the questionnaire item

Answer completeness :

Answer completeness refers to the level of completeness that library staff answers to the patron's inquiry during the reference transaction. A content analysis of 420 online chat reference transaction transcripts was conducted in order to code the levels of answer completeness. A total of 16 different levels of answer completeness were identified from the initial coding.

Later, the initial sixteen levels of answer completeness were collapsed into four broader categories: completed answer, partial or no answer, referrals, and problematic ending. This reduction in the categories helped to remove some ambiguities in the micro-level coding.

For example, when a transcript showed an abrupt ending, it was not clear whether it was patron's termination due to delay, librarian's premature ending, or technological failure. Thus, a broader category of 'problematic ending' incorporates all of these possibilities constituting an abrupt ending. A fewer number of answer categories also enables bipartite data analysis that is necessary to answer the research questions. Thus, the final coding for answer completeness categories were defined as follows:

 

  

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A transaction was coded as 'partial or no answer' if a transcript indicated that the   patron's initial question was either partially answered or unanswered and no further reference to other sources or services was provided.

A transaction was coded as 'referrals' when a transcript indicated that the patron's initial question was either partially answered or unanswered during the reference transaction but reference staff gave the patron information sources or contact information that may or may not contain the answer. The reference staff did not check if the sources had answered the patron's question.

A transaction was coded as 'problematic ending' when a transaction was ended before the patron received the answer due to disconnection, delayed answer, or without clear reason. It also includes librarians' premature ending without proper closing remarks and system failure due to connection problems.

                                 

6. REPROGRAPHIC SERVICES

  

PHOTOCOPYING

 

Photocopying of materials from the Center's collections is permitted only if the condition of the original item(s) allows easy handling without damage. Do not assume that any materials   which  predate 1900 can be copied. Although efforts will be made to comply with patron   requests, please note that the safety and integrity of the material is the paramount concern. In   the case of bound materials, spread [2-page] copying may not be permitted.

 

 

      

NICED Library, Kolkata  

 

All copies are made by  personnel of the Center.  Personal photographic and scanning devices are not permitted. Photocopy Requisition Form is available in the library and photocopy of a document is supplied to user as per the requisition.

     MICROFILMING:

 Arrangements can be made to microfilm materials from the Center's collections through the Microfilm Reader & Printer, but it is not so popular to our patrons.

   DOCUMENT  DELIVERY  SERVICE

       Services include borrowing from other libraries (Inter-library borrowing), including  

       Web- based delivery of articles and book excerpts; and express delivery service (fax or

       paper) of documents to medical area affiliates; and lending services for other